Last night we got back to the hotel and I got in the tub, filled it because you can’t turn the jets on until it’s full. Everything was hotel clean and I did see a few not wonderful things but my big complaint is we chose the Suite because of the Jetted tub. The bed was comfortable but Pillows were horrible!! Bring your own, they are like a half pillow. The room was spacious and it had a nice size fridge and a sitting table with a TV. Well so I just checked out and gave them a chance to maybe even apologize… NOPE!! And normally not a 1 Star person but the lack of apologizing is what brought it way down.

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If we ever go back to Foxwoods, we'll stay in Mystic and use Uber! Pictures - the view could have been good (there was a tear in the room darkening drape), we had a room that adjoins to another and could hear the conversation next door very well. Everything smelled like a fresh ash tray and felt dirty. We would never stay there again even if they paid us. We were very happy to leave first thing in the morning! The one night stay was close to $500 total. We knew we were gong to have a few drinks, otherwise we would not have stayed.

We had tickets for a show that was a lot of fun. We discovered all of this after waiting in line for 45 minutes to check-in. The hallway smelled and looked worse than our room. Slept with the windows open (in December). We could open the windows so that helped a little bit. The decor is as the promo photos show but what you do not see is the cigarette burn hole in the cushion of the bay window, really dirty windows, the black soot (or something) on the vent in the bathroom, and the smell. We had a feeling it was going to be bad after getting an email the day (or two) prior to check-in with an offer - for $38 you can upgrade to smoke free room if its available. One word to describe our thoughts on this hotel - Gross.

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